BMF Construction Pty Ltd has been using Business Works for almost two years to look after its Computer requirements. We entered into a monthly support agreement which enabled us to have an experienced engineer visit our site on a monthly basis to address any none urgent issues. In addition to this we have access to that engineer and if he is not available there is always someone in support to help us address any issues that crop up. We have always found Business Works to operate in a very Professional Manner and any issues we have had have been resolved efficiently and in a timely manner. I would not hesitate in recommending them. TREVOR LLOYD ADMINISTRATION BMF Construction Pty Ltd, Southbank
Trevor Lloyd (Administration)
BMF Construction Pty Ltd, Southbank
This is just a quick note to thank you, Marcus, Michael, Stuart and all your staff for your professional services since we contacted you in January this year. Business Works looked at our existing system, listened to our requirements, explained their suggestions and were happy to make changes as we fine-tuned our new system. Business Works managed the move of our IT equipment to our new premises and got us up and going on schedule, all before our clients noticed. Business Works then managed our systems migration to new servers, a couple of months later. Our systems were cleaned up and any glitches were explained and fixed promptly. When we have required have required IT support, your staff have always been courteous and professional. They have attended to our problems promptly and have resolved them in a timely manner. We would be happy to recommend Business Works and its staff.
Dr Ken Byrne (Director)
AIFP, Surrey Hills
We have used the services of Business Works for the past 3 years to provide IT support for our organisation. Their support has been fantastic; we enjoy both a monthly onsite visit and get great value from this as well as over the phone support when we need it. Their technicians are extremely friendly and are always willing to go the extra mile for us. Business Works organised all our recent server upgrade which went seamlessly.
Stephen Harvey (Chief Executive Officer)
Electromold Australia, Thomastown
We've had Business Works on board as our IT partner for 12 months having switched from a similar firm that we weren't happy with. It has been a terrific change. Business Works have a good understanding of our system and are always available to troubleshoot on short notice should an immediate problem arise. The cost is reasonable for both service and sales, being able to purchase at a good price from our service partner gives us greater confidence in the reliability and service of our hardware. I would recommend the team enthusiastically.
Josh Yeats (Financial Controller)
Mariana Hardwick, Brunswick
As a business that has grown from 10 users on our network to 25 in just over 12 months we needed an IT partner that would help us through this transition but also maintain our systems on a regular basis. BusinessWorks have been able to fulfill this function and by entering into a support agreement we have been able to keep up with our IT requirements. They have been terrific support for us resultant in very few interruptions in the IT area thanks to this partnership. Being able to obtain equipment at a competitive price, have it delivered and installed by the business partner that maintains the network for us has saved us a great deal of time and money and we get a solution that works.
John Hearn (Financial Controller)
Business Works look after all our IT needs and always endeavour to assist with any problems we have at all times. Our business wouldn’t be able to function without the support of Business Works and we have the confidence in them to ensure our company runs efficiently.
Cindy Wedding (Business Manager)
Total Essential Services Group, Frankston
Business Works have been our IT providers for multiple years during which time they have seen us through complete server upgrades, new staff additions and expanding network requirement. The people at Business Works have always been up for the challenge, providing professional advice and outstanding customer service along the way. We have been very happy with our choice to deal with Business Works.
Matt Moran (Internal Product Support)
Muller Industries Australia, Kilsyth
Business Works designed, sourced and implemented a new server environment for my business. Not only has the systems improved our business productivity the ongoing support and service we receive allows us to run our business with very little worries. Should something go wrong Business Works are just a phone call away.
Erik Birzulis (Licensed Surveyor/Managing Director)
Landair Surveys, Wantirna
Prior to Business Works joining us as our IT services consultant, we were being subjected to recurring server down times and ongoing frustrations. We now can sleep at night, knowing that everything will be backed up daily, and if a problem arises, BW has always responded quickly to correct the problem.
Siegfried Kotz (Managing Director)
Ultima Care, Thomastown
We have been a paperless optometry practice for the last 16 years and so reliability and continuity of our computers has been paramount. Fortunately BusinessWorks have been next door and supplied and maintained our hardware for the last 10 years. Businessworks has always given reliable and professional service and allowed me to concentrate on providing my service to my patients. Our success in providing quality care to our patients is based on our support from our suppliers and I am always confident to recommend BusinessWorks to patients in the knowledge they will receive the same service as we do.
Assoc. Prof Richard Vojilay
Optometrist Vision, Camberwell
Score Debt Management have utilised the services of Business Works now for many years. As a debt collection company the integrity & proper functioning of our network, computers and laptops is integral to our ability to service our own clients. During this time we have had numerous occasions when we have required their assistance - from networking issues, virus control and eradication, to malfunctioning systems. On each and every occasion Business Works have been prompt in their response and have been able to rectify the issues they have been confronted with. We have no hesitation in recommending them to any small to medium business requiring the services of a professionally competent IT company.
Score Debt Management Pty Ltd, Thomastown
Thanks for repairing my Toshiba laptop recently and for persevering after it kept crashing! So far it appears that going back to the factory settings has been a success - fingers crossed! We have had many computer guys come to our home over the years, and very few have shown the professionalism and helpful and courteous nature that you displayed. We really appreciate it and will most likely use BusinessWorks again.