Cloud Backup and Disaster Recovery

Cloud backup is the process of storing mission critical business information away from the business premises in a data centre which forms the cloud. Data is transferred via the internet to a primary data centre that has built in tolerance to power spikes and outages, network outages and fire suppression, as well as physical security to keep unauthorized people out. This qualifies as a tier 3 data centre.

Once set up, it is an entirely automated process that occurs as frequently as the business requires. Typically it occurs nightly, though companies with frequently changing data (hotels, booking chains, etc.) may opt to have it done several times a day. It requires no human input, and generates a report to indicate the success of the backup that is monitored by the Business Works helpdesk.

How does cloud backup work?

The first time a business backs up its whole database, will take the longest. The client software analyses all data ‘blocks’ to be backed up, and compares them to existing blocks in the data centre. Blocks which do not yet exist in the DC are compressed and encrypted prior to being transferred.

From this point on, all backups are ‘incremental’, meaning that only the days changes will be recognized as ‘new’ data thus keeping data transfer to an absolute minimum. If a small portion of a large file has changed, only the small changes will be transferred as opposed to resending the whole file.

The software ensures that no more than 2 copies of any given block are kept on hand. This is called reduplication, and it prevents multiple copies of the same file wasting space while still allowing multiple generations of that file to be restored. This is a complex process and can be explained further if requested.

Why do you need cloud-backup and data recovery?

If a business is backed up offsite, they immediately become resistant to hardware failure, human error, fire, flood, electrical faults, theft and any other potential danger that threatens to rob the company of its operational data.

Because of this, more and more insurance companies are now recognizing offsite backup as a form of risk mitigation, and will adjust their premiums accordingly.

Traditionally, it has been the job of staff to perform a daily data backup, despite them having no knowledge of the technology or how to tell if it has worked properly. As a result, a small amount in wages must be paid every day to someone who could otherwise be contributing something more to the business with no guarantee that they’ve done it properly.

Protect your backups offsite in the secure BusinessWorks cloud

Local backups are sufficient to recover from common disasters, but a site-destroying event requires a remote data recovery solution if your business is to survive. BusinessWorks has provided the tools to create and manage reliable, local backup images since 2004 and now takes the legendary reliability of ShadowProtect® to the cloud, bringing you offsite cloud backup and disaster recovery with BusinessWorks Cloud Services.

Enjoy the best-in-class backup and disaster recovery of StorageCraft ShadowProtect onsite and offsite. Create your local backups with ShadowProtect, and then replicate data safely and securely to the cloud using ImageManager. For added protection, mirror* your data to a second BusinessWorks cloud Services data center.

You’ll always have your systems and data easily accessible when you use BusinessWorks IT solutions onsite and offsite. Read additional information about BusinessWorks Cloud Services or call us on 1300 732 810 today!

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Image Manager PDF

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Cloud Services PDF


cloud backup

Key features of our cloud backup and disaster recovery solution

  • Automated service
  • Local and offsite backups
  • Back up of all windows-based files
  • Exchange mail boxes
  • SQL databases
  • Windows Server Backups
  • System State and Active Directory backups
  • Military standard 256-bit AES encryption on client-side
  • Encryption keys unique to the software build
  • Deduplication across all backup sets on the client-side
  • VMware/ Hyper-V compatible

Key benefits of our cloud backup and disaster recovery solution

  • Insurance for business data
  • Business staff do not have to worry about backing up
  • No hardware to be purchased
  • Short and long term dollar savings to the business
  • Fast recovery times due to the restoration of system state and active directories
  • No need to recover large files from the data centre if the local backup is still intact
  • If the local backup has failed, an encrypted hard-drive can be sent anywhere in the country in less than 24 hours for restoration to new hardware
  • Database growth is slowed down by compression and deduplication, minimising cost
  • Users can have their passwords changed by admin, and not lose access to their data
  • Data is encrypted before being transferred, thus cannot be read if intercepted
  • Individual mailboxes can be recovered saving time and effort