Server Support and Network Support
We provide complete IT service and IT support for small to medium sized businesses. Complete from complex and demanding environments, right down to more straightforward environments such as small offices or home offices or in any way you need. We have a large client base from diverse industries including Accounting practices, Medical Clinics, Architects and Engineering firms, Manufacturers, Distribution, Construction, Solicitors, Human Resource, Financial Planners,Vet Clinics, Project Managers, Clubs & Associations, Real Estate, Retailers, Aviation Maintenance, Home office users, and so forth. The list is extensive and affords our technical staff considerable experience across a wide range of industry types and applications.
IT HelpdeskOur IT helpdesk operates five days a week during business hours, we provide telephone and remote login assistance for all customers.
Remote diagnosis and repairRemote access tools allow our Technicians to solve many issues without having to leave their desks. Provided you have internet access our remote access allows us to troubleshoot and repair many different types of issues.
Sometimes it can be difficult to describe issues clearly on the telephone and depending on the users expertise and familiarity it may be challenging to solve problems via verbal instructions.
Remote Support allows our technicians the ability to see the problem first hand and not have to involve the user in the repair itself. Remote support also eliminates the need for onsite visits and the lost time whilst travelling to and from for onsite visits.
Moving your IT infrastructure or setting up a new officeMoving your office to a new location or setting up a complete new business, need some assistance with the processes to make sure you have all the bases covered and can hit the ground running in the new premises.
BusinessWorks can assist with the project management of your move to ensure you have all essential IT services in place. Make sure your email, main applications, data are all ready to use and make the move as seamless as possible.