PC repairs, IT solutions, IT support, Melbourne, Camberwell
Our business needs a partial or complete revamp of our network. What network support services can you provide?
We will provide literally everything; our IT services team will consult, make recommendations and quote for supply and installation. When installation or upgrades are complete we will offer ongoing onsite computer support options as required by your business, including PC repairs.
The idea of having my whole office unable to do anything whilst my network is down for perhaps days during a new installation is a real cause for concern. How long will new installation take?
This is a situation we come across all the time, and our experience in IT services and onsite computer support enables us to keep downtime to a minimum. You would probably be surprised how little interruption there is to normal business activity when issues like new Server installations, network upgrades and PC repairs are managed properly; this is where Business Works’ experience in onsite computer support is key.
Our comprehensive network support and IT services include extended installation options on weekends and after hours to assist our customers minimise downtime.
How small do you start and how large do you stop when it comes to network size?
Perhaps surprisingly there is quite a large gap in size between our smaller customers and our larger clients.
We have installed as small as two workstation and one server environments through to multiple server environments with over 50 workstations. The majority of our new installations and major upgrades as well as ongoing maintenance for business customers fall somewhere in the middle of this range
What type and level of experience do your staff have?
Our sales staff, our technical staff and our IT services support staff all work together closely to provide the best possible solutions for our clients.
Our sales staff are constantly quoting and sourcing products, meeting with suppliers and getting feedback from technical staff to ensure they are up to date with the latest information on a range of issues, from network support to PC repairs.
Our technicians are installing and providing network support for servers and workstations every day.
Our helpdesk staff offer assistance as backup to our sales team and onsite computer support technical staff every day.
For complete IT services for small to medium businesses Melbourne-wide, from PC repairs through to multi-server maintenance, call Business Works today on 1300 732 810.
