Computer maintenance, IT solutions, IT support, Melbourne, Camberwell
What is Technician timeshare?
Not all businesses can afford to employ their own specialist IT support personnel for a number of reasons:
Many small businesses also don't want to wait until problems develop before requesting specialist assistance. Experience has shown us that the right pro-active support can save over 80 per cent of downtime.
Technician timeshare is about minimising your IT costs and getting all the benefits a dedicated IT professional can provide for your business.
What's included in Technician timeshare?
The standard inclusions are:
Does Technician timeshare include a particular Business Works member who looks after my requirements?
Yes, as far as your onsite requirements are concerned, you are not meeting new technicians every time you require assistance. You have a dedicated member of
our team assigned to your account. The only time this changes if for some reason they are unable to attend to your requirement.
Do we have to enter into long term agreements in order to keep the costs down?
Our standard agreement is for 12 months but we are so confident in the level of service we provide that we offer a 30 day cancellation option at any point during the contract term.
What does technician Timeshare typically cost?
Plan cost is variable according to need but starts at a low $ 290 per month
What are the benefits of having someone come in on a regular basis as opposed to just when needed?
Some of the benefits of technician timesharing are very obvious, including:
But perhaps not as obvious are the benefits of having a member of your team who really understands what your needs are and can present the options when appropriate. Through maintaining your network infrastructure, your IT support expert has the opportunity to reflect and make plans. Having a good feel of the strengths and weaknesses of a system will help facilitate plans for future upgrades and give a solid base of knowledge from which to move forward.
For more information on Technician timeshare, or any of the other services offered by Business Works, call us today on 1300 732 810.
